Introduction

Pacific Education Institute (PEI) is committed to protecting the privacy and security of user and student data. This Privacy Policy explains how we collect, use, store, and share information related to users and to students in compliance with applicable laws and regulations, including the Children’s Online Privacy Act (COPA), the Family Educational Rights and Privacy Act (FERPA) and other relevant data protection standards.

Data Collection and Use

When you browse this website, we may collect and store information about your visit such as:

  • The internet domain and network address you use to access our site
  • The type of web browser and operating system you are using
  • The date and time of your visit
  • The pages you visit on this website
  • Other web traffic statistics.

You will also have opportunities to enter personal information on this site through subscribing to our newsletter, registering for a workshop or making a donation. In such cases, the information we collect is: 

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Credit Card information*

*We only collect credit card information for donations. 

Student Data

For some programs, we collect student information. This includes: 

  • Personal Information: Name, date of birth, address, phone number, email address, and other identifying information.
  • Health Information: Allergies, and other health-related data as required for program operations.
  • Technological Data: IP addresses, login credentials, usage statistics, and other information collected through our digital platforms.

How We Collect Information 

To better serve our users, we use a variety of indicators to customize your browsing experience with this website, including “cookies.” If your browser is configured to block all cookies this could affect the availability and functionality of this website. We only have control over indicators we provide and not over third-party tools or other technologies deployed on this website that may be created by using embedded third-party applications.

We collect user information through: 

  • Form submissions
  • Google analytics
  • User interaction tracking

Personal Information

Personally identifiable information (“PII”) as defined in this Privacy Policy, means information about a natural person that is readily identifiable to that specific individual. Personal information includes such things as your name, address, and phone number.

We will not collect PII about you unless you voluntarily provide it to us by sending us an email, or completing an online form or survey.

You may choose not to contact us by email or to provide any PII using an online form or survey. Your choice to not participate in these activities will not restrict your ability to access information provided on our site. If you choose to provide PII by emailing us, participating in a survey, or completing an online form, we may store this information.

The Children’s Online Privacy Protection Act (COPPA) governs information gathering online from or about children under the age of 13. We are especially concerned about protecting children’s privacy. Under COPPA, a website must get parental permission before collecting PII about a child under the age of 13.

How We Use Information 

We use the information we collect to improve user experience, develop a better understanding of which of our resources are most valuable to users, add subscribers to our mailing list at their request, register educators for our workshops and collect donations. 

To improve user experience, by monitoring the usage of our site to develop a better understanding of which resources are most valuable to users.

To manage Your Account: to manage your registration as a user of the Service. The personal data you provide can give you access to different functionalities of the service that are available to you as a registered user. 

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the service.

To provide you with news, special events and general information. Only those who have signed up for our newsletter will receive messages from us. 

To manage Your requests: To attend and manage your requests to us.

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the personal data that we have collected about you.

Our service may give you the ability to delete certain information about you from within the Service.

You may update, amend, or delete our information at any time by contacting us to request access to, correct, or delete any personal information that you have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Information Storage and Security

We store information on private platforms and cloud storage services, including: 

  • Google Drive 
  • Salesforce
  • Mailchimp

Financial information is securely stored in Quickbooks. Third-party platform IATS stores all financial information we collect through our website. View IATS’ privacy policy here. 

Retention of Your Personal Data

PEI will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

PEI will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Data Sharing and Disclosure

We do not sell or rent data to third parties. However, in the case of students we may share student data in the following circumstances:

  • With Authorized Personnel: Teachers, administrators, and staff with a legitimate educational interest.
  • With Service Providers: Vendors and contractors who perform educational or operational services on our behalf, subject to strict confidentiality agreements.
  • With Parents or Guardians: In compliance with applicable laws and regulations.
  • As Required by Law: To comply with legal obligations, court orders, or government investigations.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Our website is integrated with the third-party vendor Google Analytics. 

Data Security

Security of Your Personal Data

The security of your personal data is important to PEI, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We employ appropriate technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data.
  • Secure access controls and authentication.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, contact us:

By email: [email protected]

By visiting this page on our website: https://pacificeducationinstitute.org/engage-with-us/contact/